Refund policy
7-Day Easy Return Policy
At our store, customer satisfaction is our priority. If you receive a product that is damaged, defective, or different from what you ordered, you may request a return within 7 days of receiving your order.
Return Eligibility
Your return request will be accepted only in the following cases:
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The product is damaged or broken upon delivery.
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You receive the wrong product or an item different from what you ordered.
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The product has a manufacturing defect.
Return Conditions
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The return request must be submitted within 7 days of delivery.
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The product must be unused and returned with its original packaging, accessories, and invoice (if applicable).
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Clear photos or a short video of the damaged, defective, or incorrect product may be required for verification.
Non-Returnable Items
Returns will not be accepted if:
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The product has been used, damaged by the customer, or is missing original packaging.
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The return request is made after the 7-day return period.
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The customer changes their mind after purchasing the product.
Refund & Replacement
Once your return request is approved, we will either:
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Replace the product with the correct or a new item, or
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Issue a refund according to our refund process.
For any return assistance, please contact our customer support team within 7 days of receiving your order.